PRIVACY & COOKIES POLICY

1. Data Controller

We Buy Diamond is a trading name of AL KAREEM JEWELLERS Ltd.

Company Number: 11186942
ICO Registration Number: 00013361454

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Personal Data We Collect

• Name and contact details
• Address and shipping information
• Transaction details
• Communications
• Identification documents (where required)
• Technical website data

3. How We Use Your Data

We process personal data to:

• Provide valuation and purchasing services
• Arrange shipping and collections
• Manage transactions and payments
• Communicate with you
• Prevent fraud and ensure security
• Comply with legal obligations
• Manage claims and disputes
• Improve our services

4. Shipping & Loss Investigations

Where shipments occur, we may process and share personal data with courier providers, insurers, professional advisers, and relevant authorities.

5. Legal Bases for Processing

• Performance of a contract
• Legitimate interests
• Legal obligations
• Consent (where applicable)

6. Data Sharing

We may share data with:

• Courier and logistics providers
• Payment providers
• IT and website service providers
• Professional advisers
• Law enforcement or authorities where required

We do not sell personal data.

7. Data Retention

• Enquiries without transaction: up to 1 month
• Shipping data without transaction: up to 48 hours after completion
• Completed transactions: up to 6 years
• Claims or disputes: as long as necessary

8. Data Security

We implement appropriate technical and organisational measures to protect personal data.

9. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: www.ico.org.uk

10. Marketing

You may opt out of marketing communications at any time by contacting us or using unsubscribe links.

11. Cookies

Our website uses cookies to enable functionality, analyse usage, and improve user experience.

12. Children

Our services are not intended for individuals under the age of 18.

13. Contact

We Buy Diamond
AL KAREEM JEWELLERS Ltd
88-90 Hatton Garden
London EC1N 8PN

Email: info@webuydiamond.co.uk
Telephone: +44 (0)20 3105 5534